Your privacy is important to us. This Privacy Policy explains how Floriaa collects, uses, and protects your personal information when you visit or make a purchase from our website.
What We Collect:
When you use our website or place an order, we may collect the following information:
· Full name
· Email address
· Phone number
· Shipping and billing address
· Payment details (processed securely through third-party payment gateways; we do not store card details)
· Order history and transaction information
· IP address, browser type, and device information (for security and analytics purposes)
Why We Collect It:
We collect your information for the following purposes:
· To process and fulfill your orders
· To communicate order confirmations, shipping updates, and tracking information
· To provide customer support and respond to inquiries
· To improve website performance and user experience
· To prevent fraud and ensure transaction security
· To comply with legal and regulatory obligations
Data Protection:
· Our website uses SSL (Secure Socket Layer) encryption to protect your personal data.
· Sensitive payment information is handled by secure, PCI-compliant payment processors.
· We do not sell, rent, or trade your personal information to third parties.
· Access to personal data is limited to authorized personnel only.
Cookies:
· We use cookies to enable essential website functionality and enhance user experience.
· Cookies help us analyze traffic, remember user preferences, and improve site performance.
· You may disable cookies in your browser settings; however, some website features may not function properly.
Third-Party Services:
We may share necessary information with trusted third-party services such as payment processors, shipping carriers, and analytics providers only to fulfill your order or improve our services.
Your Rights:
You have the right to:
· Request access to your personal data
· Request correction or deletion of your information
· Opt out of promotional communications at any time
To exercise these rights, please contact us using the email below.
Policy Updates:
Floriaa reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact:
If you have any questions or concerns regarding your personal data or this Privacy Policy, please contact us at:
📧 info@floriaa.com
